Help Center unavailable
Bad Request
API status: 400
Development setup
- Set HELPDESK_ENDPOINT in .env.local
- Set REACT_APP_NODE_ENV=development
- Platform tenant: set REACT_APP_DOMAIN_NAME to your tenant subdomain (uses
domain=API param) - Custom domain testing: unset REACT_APP_DOMAIN_NAME and set REACT_APP_FALLBACK_CNAME=help.example.com (uses
cName=) - If both are set, domain wins. Set REACT_APP_FORCE_CNAME=true to override with cName mode.
Production setup
- Platform tenant subdomains (e.g.
tenant.omni24kb.com) usedomain=tenant - Custom domains and platform apex hosts (e.g.
help.omni24.io) usecName=with the full hostname - Override detection with
REACT_APP_KB_BASEif needed