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Development setup

Set HELPDESK_ENDPOINT in .env.local
Set REACT_APP_NODE_ENV=development
Platform tenant: set REACT_APP_DOMAIN_NAME to your tenant subdomain (uses domain= API param)
Custom domain testing: unset REACT_APP_DOMAIN_NAME and set REACT_APP_FALLBACK_CNAME=help.example.com (uses cName=)
If both are set, domain wins. Set REACT_APP_FORCE_CNAME=true to override with cName mode.

Production setup

Platform tenant subdomains (e.g. tenant.omni24kb.com) use domain=tenant
Custom domains and platform apex hosts (e.g. help.omni24.io) use cName= with the full hostname
Override detection with REACT_APP_KB_BASE if needed